Features

Faster, Easier & Smarter Technical Documentation

Knowledge Management Workspace

Designed to enhance the creation, management, delivery, updates of project-based technical documentation for product and engineering teams
Read more

Document Automation

Experience our award winning innovative approach and let Document automation work for you. Save time for things you all like.
Read more

Editor

Our editor supports WYSIWYG and live preview CommonMark & GitHub/Lab Flavored Markdown (GFM) with some fancy enhansements. Check it out.
Read more

Import & Export

Import and export your content to and from the Knowledge Base. Keep your documentation connected with the rest of the world.
Read more

Integrations

We make your life easier, by providing integrations with other app vendors for authentication, Git projects and others.
Read more

PuzzlesCloud Data Security

PuzzlesCloud is committed to maintaining extensive security measures that assume organizational and technical security aspects. Learn more about our security features, philosophy and measures.
Read more

Knowledge Management Workspace

Designed to enhance the creation, management, delivery, updates of project-based technical documentation for product and engineering teams

Knowledge Base Organized in Git Projects

If you or your team is using Git, this is a perfect place for you. You will develop documentation with same workflows you use for code or scripts. If not using Git, no worries, all can be done through our web app.

Different Git Providers Support

Import Git projects from different Git Providers, GitLab, GitHub, Bitbucket, Azure DevOps and have central spot for your knowledge.

Simplified Workflows & Collaboration

Change of the workflows can be confusing. Use the same developmen workflows for code and documentation. That way you will keep your documentation always up to date.

Native Version Control

Laverage best in the industry Version Control System used also for coding - Git. No change or article will be lost, everything is strictly tracked.

Non-Git Projects Support

If you do not have experience with Git, and it sounds very complex to you, no worries. We provide support also for non-git projects, just in this case you will not have best-in-class version control.

Highly Structured Documents

Documents are organized in highly structured way. Present your Documents in DOCX or PDF formats the way you structure it, by simple drag & drop.

Easy Navigation

Navigate from the same place to any Project by selecting from drop down menu.

Diagrams 'as-code'

Collection of activity, class, component, object or sequence template diagrams available, written in plain text & versioned by using PlantUML. Source file is always available to any team member. No external tool and license is needed.

Checklists

Guarantee service consistency, standardize your team’s processes and track the progress of critical tasks with checklists.

Standard Operating Procedures

Create powerful standard operating procedures to keep your team up to date and improve efficiency. Provide clarity on business processes, reduce operational costs, introduce QMS standards in an easy way, minimize training and onboarding time, define RACI matrices and responsibilities.

Simplified Approval Process*

By issuing a Review or Approval Request you enforce peer review processes. Four eyes principle is fundamental for high quality.

Search*

Search for articles in your Knowledge Base, titles of your documents, Project name or username and efficiently use your time.

Document Automation

Experience our award winning innovative approach and let Document automation work for you. Save time for things you all like.

Rapid Document Creation

Use existing Knowledge Base and create & structure DOCX documents by working only with Table of Content in drag & drop fashion. Most of the documents you will be able to create in 33s. Apsolut Zero formatting effort.

Editable DOCX Templates with Variables

There is a collection of templates available. You can download template, customize according to your requirements, set template variables that you need and use that template for any document leaving your team or organization. Introduce high standards and professionalism to documentation.

CICD Pipeline Integration & Automated Document Builds

Enjoy our Webhook service by which Project update triggers our application notification. That will trigger the Document build and push it back to the Git Project. Trigger could also happen in the CICD pipeline jobs. Update docx/pdf through your Git shell.

Create DOCX Structure with Drag & Drop

Creation of the docs has never been easier. You can drag & drop files or folders and your Table of Contents is created. All you have to do is rearrange the order of the chapters if needed.

Docs Release Management

Release your docs based on 1.0.0 versioning format. Your releases will be automatically counted, or adjust it manually any time at your leisure.

Docs Link Sharing

Share your released and published documents by a link. Anyone who has the secure link will be able to access the document.

Editor

The Editor supports WYSIWYG and Live Preview CommonMark and GitHub/Lab Flavored Markdown (GFM) with extensions. Check it out.

Markdown With Extensions

Our editor besides CommonMark and GitHub/Lab Flavored Markdown (GFM) specifications, also supports some handy extensions: Code Syntax Highlighting, HTML Symbols including emojis, table cells merge and native PlantUML diagraming.

Live Productive Preview

Edit Markdown while keeping an eye on the rendered HTML. Your edits will be applied immediately. Editor is WYSIWYG alike.

WYSIWYG

What You See is What You Get (WYSIWYG) Editor is convenient for the colleagues not very familiar with Markdown. Also supports some advanced features such as Table editing, that are not available in Live Productive mode.

Syntax Highlighting

You can check broken Markdown syntax immediately. Also, leverage code syntax highlighting for visual formatting view of the standard markdown Code Blocks. Supported languages are listed here https://prismjs.com/#supported-languages

HTML Symbols Including Emojis 💪

HTML symbols such as math operators, HTML Unicode (UTF-8) symbols or emojis are also supported. Do not miss any actual symbols.

Images/Videos Support

Embed images with relative, absolute or external path support or videos from popular platforms such as YouTube, Vimeo and others. Image captions are also available for exporting features.

Spell Check

Spell check allows you to quickly identify and correct errors so you can focus on the content of your writing. Do not lose your credibility.

Tables

Add tables to your Knowledge Base Articles. Create table rows and columns using the WYSIWYG editor. There is also a Markdown extension for merged cells. Table captions are available for exporting features.

Scroll Sync

Synchronous scrolling between Markdown and Preview. You don’t need to scroll through each one separately.

Lists

Add ordered and/or unordered lists to your articles to explain a sequence or important points.

Hyperlinks

Create internal links to articles within your knowledge base or to content available on the internet.

Internationalization (i18n)

Our editor supports English, Dutch, Korean, Japanese, Chinese, Spanish, German, Russian, French, Ukrainian, Turkish, Finnish, Czech, Arabic, Polish, Galician, Swedish, Italian, Norwegian, Croatian and Serbian.

Import & Export

Import and export your content to and from our Knowledge Management Workspace. Keep your documentation connected with the rest of the world.

Import DOCX (Word)

Import your existing docs to your Knowledge Base. By importing DOCX format, your docs will be automatically converted to Markdown and images will be stored. This way it is easy to import docs from Office 365, Google Docs, Confluence or others. You can also split Documents into articles based on H1 chapters.

Import Markdown & Images

Import your existing Markdown documents by uploading it to Knowledge Base. Same way you could do it for images. Relative or absolute image paths are available.

Import Git Projects

If you already have a practice of keeping project docs close to your code, this is a perfect functionality for you. Import existing project documents, make it available to the rest of the team but keep maintaining it in version controlled system - Git.

Push to Git Projects

Push all your changes manually or automatically back to Git and make sure that everybody gets updated content. Version the whole Knowledge Base without exception.

Export to High Quality DOCX

Export to beautiful and high quality DOCX in corporate templates. For more details please check Document Automation section.

Export to High Quality PDF

Export to beautiful and high-quality PDF. PDF is printed version of the DOCX format`.

Integrations

We make your life easier, by providing integrations with other vendors.

OAuth 2.0 Integrations

Currently we support the following OAuth 2.0 providers: GitLab, GitHub, Google. Avoid password management by using existing authentication methods.

Git Provider Integrations

To import one of your projects to our web app or to push to Git project, you would need to keep your cool projects in one of the supported Git service providers. At the moment supported are GitLab, GitHub, Azure DevOps, Bitbucket.

G Drive Integration

It is possible to publish your docs to G Drive as well. In order to use this functionality you would have to select Google as an authentication provider.

PuzzlesCloud Data Security

PuzzlesCloud is committed to maintaining extensive security measures that assume organizational and technical security aspects. Learn more about our security features, philosophy and measures below.

ISO 27001 Certified

PuzzlesCloud has achieved very strict ISO 27001 Information Security standards, but also relies on trusted cloud service providers. All our cloud providers and data centers are also ISO 27001 certified. Our cloud services are hosted in Germany or Finland with highest data protection standards.

On-premises Solution

For the companies that have their own hosting and security requirements we also provide possibility to host our application in your environment, public or private clouds. Our application is cloud native and runs in microservices architecture (Docker containers or Kubernetes pods).

Backup and Restore

We do all necessary steps that you never lose the data. Our SaaS solution is performing constant automated backups. For On-prem we will provide you the procedure, or even provide scheduled CICD pipeline configuration to do it for you. If you use recommended way of storing the data, i.e in Git repositories, you do not need to worry about deleted articles or missing content. Every single version of your documentation will be saved by default.

Scalability and Redundancy

Our solution can scale vertically and horizontally. We always keep enough resources available, so that some peak in workload does not affect any customer. Also, horizontal scaling provides us necessary system redundancy.

SSL Encryption

All traffic from and to PuzzlesCloud is protected with 128 bits SSL encryption mechanism, which is considered by the industry a strong protection. There are also additional options available depending on the cipher suite supported by your browser. The network is actively monitored and protected by our team of professionals.

Secure Authentication

Authentication to the PuzzlesCloud web interface relies on the OAuth 2.0 standard with 3rd party authentication providers supported (GitLab, GitHub and Google). Some of providers offer possibility to integrate with your LDAP central authentication server. That way you can authenticate by using your corporate credentials. There is also local, password based, authentication mechanism available.

User Roles

You can provide specific user roles with specific access control, permissions and priviledges such as admin vs regular users.

IP Access Control

IP Access Control allows you to limit access to a list of IP addresses (prefix or single IP). By this restriction you have a better control of who is allowed to access your tenant.

Secure Payments

All our payments are processed by highly secure, save and reliable payment processor - PayPal. Their key areas of keeping us all secure are: Buyer Protection, Seller Protection, Data Encryption, Fraud Prevention.

Privacy & GDPR

We are strongly committed to the data protection laws, such as General Data Protection Regulation (GDPR) for European Union. Read more about our privacy principles below.

Organizational Principles

The PuzzlesCloud staff is a team of highly skilled experts who are trained for the security measures. We follow industry best practice processes regarding Vulnerability Management, System Updates and Patching, Incident Management and Human Resources Security.

Secure Development Principles

Our security measures are constantly following industry best practices to build and maintain secure code, as well as infrastructure, including regular code reviews and four eyes principles. Our infrastructure, software, and security measures are constantly adjusted to the latest recommendations and security practices.

Do you have questions?